Build the future of contact centers with us
We're on a mission to make contact center operations insanely easy. That takes more than great technology—it takes exceptional people who thrive on solving hard problems and shipping solutions that matter.
ShyftOff is building the world's first Agentic Workforce Delivery Platform™. We're a lean team that moves fast, thinks big, and holds each other accountable. If you want your work to have real impact from day one, you're in the right place.
Who thrives at ShyftOff
We've learned that the best additions to our team share a few things in common:
Motivated and self-driven
You don't wait for permission. You see what needs to happen and make it happen.
Naturally curious
You ask "why" and "what if" constantly. You dig deeper when others stop.
A problem-solver at heart
Complex challenges energize you. You find solutions, not excuses.
A strong communicator
You explain complex ideas clearly. You listen as well as you speak.
A natural team player
You make the people around you better. Wins are shared wins.
Extremely accountable
You own your work completely. When something breaks, you fix it.
How We Hire
Our interview process is designed to find the right players for our team. We're not just filling seats—we're carefully crafting a community of contributors who will shape the future of contact centers.
01
Screening
A quick conversation to understand your background and what you're looking for. We'll share more about ShyftOff and see if there's mutual interest.
02
Experience interview
A deeper dive into your skills and experience. We want to understand how you've approached challenges in the past and what you've learned along the way.
03
Culture interview
We're a lean team, and fit matters. This conversation explores how you work, what motivates you, and how you collaborate with others.
04
Final interview + presentation
This is where we get a real sense of your work style and contribution style. You'll present a sample of your skills, giving us—and you—a preview of what working together looks like.
05
Offer
If it's a match, we move quickly. We'll extend an offer and welcome you to the team.
What you get with Competitive Benefits
We believe great work deserves great support.
Here's what we offer:
Health and wellness
Comprehensive health, dental, and vision benefits to keep you and your family covered.
Financial security
401(k) plans with company matching to help you build for the future.
Growth and development
Access to a learning stipend and executive coaching. We invest in your growth.
Flexibility
Flexible schedules and PTO. We trust you to manage your time and deliver results.
Community
Monthly Culture Club events bring the team together. Plus, membership to Embarc Collective connects you to Tampa Bay's startup ecosystem.
Open positions
- [Apply ASC - Agent Success Coordinator
- Tampa, FL
- Full-Time
- Operations
- $60k - $65k](https://shyftoff.breezy.hr/p/cd60c2f793fa-asc-agent-success-coordinator?source=www.google.com)
- [Apply Operations Manager
- Tampa, FL
- Full-Time
- operations](https://shyftoff.breezy.hr/p/619014c36054-operations-manager?source=www.google.com)
- [Apply Senior Full Stack Engineer
- Multiple Locations (5)
- Full-Time](https://shyftoff.breezy.hr/p/68b5641d720d-senior-full-stack-engineer?source=www.google.com)
Don't see the right role?
We're always interested in meeting exceptional people. Send us your resume and tell us why you'd be a great addition to ShyftOff.