Webinars

How to Align Sales, Marketing + Customer Support to Drive Revenue
91% of marketers in healthcare stated direct mail has the best response rate of any channel used. But often call center leaders are blindsided by the influx of inbound calls as a result. Here's how to overcome it.
August 29, 2025

On-Demand Agility Meets Enterprise-Grade Security

Hosts: Trevor Clark, Lauren Taggart
Date: August 29, 2025
Category: Security

Optimize Occupancy & Achieve SLAs with 30-Minute Precision Staffing

Host: Nate Nammour
Date: August 29, 2025
Category: Workforce Optimization

Scaling Quality Through Gig Workforce Innovation

Hosts: Trevor Clark, Jim Iyoob
Date: August 29, 2025
Category: Contact Center

Preparing Your Contact Center for AI’s Hidden Staffing Challenges

Host: Trevor Clark
Date: August 29, 2025
Category: Performance